to ZWCC and the Sloth Sanctuary, we look forward to your
We are a Captive Husbandry Research Center NOT a "for public entertainment"
hence, when you visit you are a GUEST not a "customer."
All visitations are by reservation only, on a
limited schedule and by guided tour only.
There is no free-roaming our facility as this is
not in the best interests of the rare, endangered and extremely delicate
species we keep.
We ALWAYS do what is in the best interests of the
animals entrusted to us, even if this may disappoint our GUESTS from
Limited to 6 - 12 people per session
depending on species. "Meet the
Creatures" can occupy up to 30 people. Reservations
VISITING US: You should expect wind,
rain, snow, slush, mud and muck and all sorts of slippery and uneven
terrains to be traversed - there will be poop on the grounds from free-ranging animals - said
free-ranging animals may be quite persistent and pushy in their
solicitation of attention - dress appropriately as they WILL get you
DIRTY - if you find these sorts of over-eager behaviors off-putting,
then we are definitely NOT the conservation center you should be
visiting. As most wildlife
species have a natural "musk," some quite pungent, there will be
animal odors. We consider all of the forgoing a part of the
"experience" and you should be fully prepared for, expect,
and accepting of all of the foregoing with the zest and zeal of a
true animal lover ;-) Wear shoes that you do not mind wearing
through a liquid-based germ-killing shoe bath.
ZWCC is a
wildlife conservation project and every penny counts, so refunds are
not available, but, if done at least 10 days prior to your visit,
you can log in to your booking account and reschedule your visit to
a different date if needed. You can also "gift" or "transfer" your
tickets to another party.
FEDERAL, STATE, COUNTY, CITY, INSURANCE &
ARRIVAL, PARKING, TOUR GUIDE:
are a private, gated, facility. Gates open approximately 10 minutes
prior to your tour and close approximately 10 minutes after the
start of your program.
Upon arrival, a Guide will show you where to park.
Stay in your car until your Guide comes to check you in and tells
you where to go.
*Guests/Visitors are NOT
allowed to roam the facility on their own at any time - there is a
common area where guests/visitors can eat snacks and linger between programs.
Long-sleeves, long-pants and all-terrain, close-toed shoes are
required to enter our facility. You will be required to step
into a liquid-based, germ-killing shoe bath.
If you or
anyone in your party fails
to arrive fully prepared, you will NOT be allowed access nor will
reschedule be issued.
Children must be at least 10 years of age AND meet the age, height
and weight requirements set forth under each of the individual
program requirements as they do vary per species (be sure to read
each of the detailed descriptions below to ensure you fit the
criteria). Express legal parent/guardian consent is required
for ALL interactive programs/encounters. Children must be
accompanied by a paying parent/guardian and be kept under STRICT
parental control at all times. Yelling, shouting, running, jumping, waving,
flailing, rough-housing, etc., are NOT allowed where there is even a
remote chance the animals will see or hear it.
We will NOT even remotely risk the mental, physical, emotional
welfare of our animals ~ PERIOD.
are mandatory. To avoid stress on the rare, delicate, and
endangered species we specialize in, you and your charges must also
be calm and "non-invasive" and "non-challenging" toward all animals.
visitors must agree to follow instructions given by the Guides and
Animal Handlers at all times. All visitors must attend the Safety
Briefing held at the very beginning of each program, and all
visitors must Acknowledge & Accept that they are entering the
encounter at their own risk and liability waiver expressly given to ZWCC, The Sloth Center, it's owners/operators and staff. ZWCC, The
Sloth Center, and it's owners, operators and staff, do not take any
responsibility for any injuries that may be received. First Aid will
be given if required.
*Any and all
cuts, scratches and abrasions MUST be covered. If
you have an exposed cut, scratch, abrasion, sore, wound or any other
injury you will be denied direct access to the primates.
with allergies, cold, flu or other illness/symptoms may not be
permitted on the encounter.
with food allergies to nuts of any kind, fish, shellfish, seafood,
etc will not be permitted access to many species of animals.
visitors will only be allowed highly limited interactions with
select species of animals, many species will be entirely off limits.
VISITOR "AURAS": Bring your "smiles."
The "tone" or "aura" visitors project affect and effect animals
greatly. Therefore, all visitors must be up-beat, happy and
welcoming. "Down," "dumpy," "sour," "negative" and "poopy"
personalities/behaviors need to be left at home, or at least in your
Common sense dictates that most mammals, birds, reptiles, etc., have
claws and teeth and WILL use them, plus they urinate, defecate,
sneeze, cough, spit, vomit, drool, mark, lick, pinch, nibble, bite,
climb, claw, scratch, jump on you, can knock you down, lay on you and a wealth of other normal and
natural behaviors. As a guest engaging in an interactive encounter,
these are to be expected during your encounter and you will need to
give verbal recognition and acceptance of these possibilities to
your tour guide at the beginning of your encounter. Hence our
insurance's requirement that all visitors with any chance of close proximity to
animals that could have contact with you, must be wearing
long-sleeves, long-pants and all-terrain, close-toed shoes.
NOT: Pet animals on the face, head,
belly, feet. Pet Backs only (unless your Animal Handler Guide gives
you express permission, at a specific time, to dish out Wolf
Ambassador belly rubs ;-)
NOT: Put hands or fingers near animal
mouths - you WILL get bit.
NOT: "Pat" or "scritch" animals.
Gentle "petting" type strokes only.
NOT: Pick any animals up. This
includes the domestic animals!
NOT: Feed the animals anything other
than what we give you, and only in the manner our Animal Handler
Guide shows you and when your Animal Handler Guide gives the proper
time-frame to do so.
NOT: Attempt to engage any wildlife
without your Animal Handler Guide present.
JEWELRY & ACCOUTREMENTS: If you don't
want it ripped out, pulled, jerked, tugged, DESTROYED, leave it in
your car. Some items we will require be left behind as they may
have the potential to harm our animals if ingested, etc.
RESTROOM FACILITIES: We are a
conservation center, NOT a "for public entertainment" "zoo," hence
our facility is set up for the benefit of animals NOT humans.
Restroom facilities are Port-a-Potty or HoneyBucket style and
running water is cold. Soap, paper towels, hand sanitizer and
toilet paper are supplied.
& DRINK: We are a
conservation center, NOT a "for public entertainment" "zoo," hence
we do not have a cafeteria or food vending. No food or drink (with the
exception of bottled water) items are permitted during the
tour/encounter. For full-;'/.day programs, during transition/break
periods you will be delegated to a specific area where you
can consume your light-snack and drinks. We do not
sell food or beverages, with the exception of bottled water, so you
need to bring your light snack with you.
TOBACCO, DRUGS, ALCOHOL: This is a
strict non-smoking facility. Persons that appear to be under the
influence of drugs, of any kind, or alcohol will not be allowed
interactions with any of the animals and will be escorted from the
PETS: Guests are not allowed to bring
their personal pets onto the facility grounds.
*The facility reserves the right to refuse any
tour/encounter at any time, to anyone, without reason.
will be escorted from the property without refund.
*Visitors may be asked to cease the tour/encounter at
any time for whatever reason at the Animal Handler's discretion.
*No personal items or food are permitted during the
encounter with the exception of cameras.
If you are visiting us alone, we have staff that will eagerly use
your camera to take a few photos for you during your encounter -
Flash, still, photography is allowed during your tour/encounter. It
is your responsibility to protect your own equipment.
VIDEO RECORDING DEVICES:
are not permitted.
PERSONAL POSSESSIONS: Where there are
very inquisitive animals, there is the potential to have your things
"stolen," broken, destroyed, scratched, etc etc etc. If you don't
want to run the risk, lock items in your vehicle as we will NOT
accept responsibility for any damages incurred.
are welcome to park on our grounds, by doing so you run the risk of
having your vehicle pooped on, jumped on, scratched, dented, and any
number of things. You park on our grounds at your own risk.
like Disneyland, we are an "enclosed facility,"
so non-paying parties
wandering our grounds) as our licenses and insurance do not cover
under any circumstances
whatsoever. Black Buggy Amish Store is across the street and a real
treat to browse through.
CHANGES: Schedule days and times,
rates/fees and Terms and Conditions are subject to change at any
time without prior notice.